Chat with us!See how mTouch Labs built a multi-tenant SaaS platform with AI workflow automation from zero to 200 paying teams in 16 weeks.
mTouch Labs didn't just build our product — they acted like co-founders. We closed our seed round 3 weeks after launch and the product was the reason.
CEO & Co-Founder, SaaS Client
mTouch Labs designed and built a multi-tenant SaaS platform from zero to production for a B2B startup targeting operations teams. The platform combines project management, AI-assisted workflow automation, and cross-team analytics — reaching 200 paying teams within 3 months of launch.
| Project Detail | Information |
|---|---|
| Project Type | Web Application |
| Industry | SaaS & Dashboard |
| Technologies | Next.js, Node.js / Express, PostgreSQL, Anthropic API, Stripe, Redis |
| Delivery Partner | mTouch Labs |
| Primary Outcome | The platform launched on schedule in week 16 |
The founding team had a clear vision but no technical co-founder. They needed a production-grade SaaS product — complete with multi-tenancy, billing, and onboarding — in under 16 weeks before their seed funding runway forced a pivot.
greenfield build with a 16-week hard deadline
We adopted a product-engineering hybrid model — leading weekly product reviews with the founders and making scope decisions collaboratively. A feature-flagging system from week 1 let the founders demo specific flows to investors at any point without waiting for a full release.
A Next.js SaaS platform with a Node.js API backend, PostgreSQL multi-tenant schema using row-level security, Stripe billing integration, and an AI workflow engine powered by the Anthropic API. Real-time collaboration is handled via WebSocket rooms scoped to each tenant.
Frontend SaaS app with SSR, middleware-based tenant routing, and dashboard views
REST API with tenant-scoped request context and WebSocket server
Multi-tenant schema with row-level security for full data isolation
AI workflow suggestion engine and natural language automation builder
Subscription billing, trial management, and seat-based pricing
WebSocket presence, session store, and real-time notification fan-out
ECS Fargate, RDS, ElastiCache, and SES for transactional email
Feature flags for safe progressive rollouts and investor demos
Designed the RLS-based multi-tenant PostgreSQL schema and tenant routing middleware
Built authentication with invite-based team onboarding and Stripe subscription integration
Built project boards, workflow engine, and notification system in parallel sprints
Integrated Anthropic API for pattern-based automation suggestions and natural language rule builder
Built WebSocket rooms scoped per tenant for live updates, presence, and comments
Built interactive product tour and empty-state guidance reducing time-to-value to under 8 minutes
Ran 4-week closed beta with 20 teams, iterated on feedback, then public launch in week 16
The platform launched on schedule in week 16. The founders closed their seed round 3 weeks after launch, citing product polish and early traction as key factors.
Building a SaaS product is not just an engineering challenge — it is a product and prioritisation challenge. By embedding with the founding team and making scope decisions together, we shipped a product that felt complete on day one, not a half-finished MVP.
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View case studyWhat businesses ask us most often about this project and how we built it.
Yes — this is one of our core offerings. We handle architecture, product decisions, engineering, and launch, working alongside your founding team from day one.
We use PostgreSQL row-level security enforced at the database level, meaning even a misconfigured API cannot leak data between tenants.
Yes. We have production experience integrating both Anthropic Claude and OpenAI GPT models for workflow automation, content generation, and analytics summarisation within SaaS products.
mTouch Labs combines AI-powered development with deep industry expertise to deliver solutions faster.
